Returns & Exchanges
At Adamans, we want you to be completely satisfied with your luxury jewelry; if you are not happy with your purchase, we offer a 14-day return window for a refund or store credit. Items must be in their original, unworn condition with all security tags and packaging intact.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Secure the Package
Carefully place the jewelry in its original Adamans presentation box and use protective outer packaging to ensure the items are not damaged during transit.
- 3.Label and Ship
Print your prepaid shipping label provided by our portal, attach it to the outside of your package, and drop it off at your nearest authorized courier location.
- 4.Quality Inspection & Refund
Once our workshop receives and inspects your return for quality assurance, we will process your refund or dispatch your exchange within 5-7 business days.
